1. Introduction
iStackwise Technologies ("iStackwise", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. By using our website, you consent to the practices described here.
2. Information we collect
We collect information that you provide directly to us, information collected automatically, and information from third parties:
- Information you provide: name, work email, company, phone number, project details, and any other information you submit through our contact or newsletter forms.
- Information collected automatically: IP address, browser type, device information, pages visited, referring URLs, and similar usage data collected via cookies and analytics.
- Information from third parties: data from analytics providers, advertising partners, and publicly available sources, where permitted by law.
3. How we use your information
We use the information we collect to:
- Respond to your inquiries and provide our services;
- Send you proposals, updates, and marketing communications you have requested;
- Improve, personalize, and secure our website and services;
- Analyze usage trends and measure the effectiveness of our content;
- Comply with legal obligations and enforce our agreements.
4. Legal bases for processing
Where applicable law (such as the GDPR) requires it, we process your personal data on the following bases: your consent, the performance of a contract, compliance with a legal obligation, and our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.
5. Sharing & disclosure
We do not sell your personal information. We may share it with:
- Service providers who perform services on our behalf (e.g., hosting, analytics, email delivery), under appropriate confidentiality and data-processing agreements;
- Professional advisors such as lawyers, auditors, and insurers;
- Authorities when required by law, regulation, or valid legal process;
- A successor entity in connection with a merger, acquisition, or sale of assets.
6. Cookies & tracking technologies
We use cookies and similar technologies to operate our website, remember your preferences, and understand how our site is used. You can control cookies through your browser settings. Essential cookies are required for the site to function; non-essential cookies are used only with your consent where required. Disabling cookies may affect certain features of the site.
7. Data security
We maintain administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and regular security reviews aligned with SOC 2 standards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.
9. Your rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data;
- Object to or restrict certain processing;
- Request portability of your data;
- Withdraw consent at any time, without affecting prior processing;
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at privacy@istackwise.com. We will respond within the timeframe required by applicable law.
10. International data transfers
As a distributed company, we may process and store your information in countries other than your own. Where we transfer personal data across borders, we rely on appropriate safeguards such as Standard Contractual Clauses to ensure your data remains protected.
11. Children's privacy
Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, notify you. We encourage you to review this page periodically.
13. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@istackwise.com
- Or use our contact form.